Every custom order, from artwork to dispatch.
Your website takes the order. ArtworkDesk asks the customer for their design, sends them the mockup to sign off, and puts approved jobs on your production board, so nothing is printed until it's right.
14 days free, no card needed. Works alongside the shop you already have.
Works with the shops, couriers and software you already use
See every integration
- Wix
- Etsy
- Squarespace
- PrestaShop
- Shiptheory
- Xero
- QuickBooks
- FreeAgent
- Sage Accounting
Google Drive™- OneDrive
- Twilio texts
- Google reviews
- Leonardo.Ai
- Vectorizer.AI
- Slack
- Microsoft Teams
How a job moves
Every product on an order gets its own artwork, mockup and production progress, so a mug can be printing while the hoodies are still with the customer.
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Order in
Add the order
Orders from your shop arrive by themselves; phone and email orders take a minute to type in, or turn an approved quote into one. Sizes, colours, decoration and print positions per product.
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Artwork
The design arrives
One click emails the customer an upload link. Their files land on the right product, and you're told straight away.
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Mockup
They sign it off
Send the mockup. The customer approves it or asks for changes, and their name, the time and their comments are recorded.
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Production
Made and sent
Approved work joins your production board. Record the dispatch and the customer gets their tracking link.
Sign-off your customers actually do
No accounts and no passwords for your customers. Every email carries a private link to a page in your colours and with your logo, where they can:
- Upload their artwork for each product
- See the mockup large, approve it, or say what to change
- Accept a quote, and follow their order to dispatch
Approvals are recorded with the customer's name, the time and the version they approved, so there's never an argument about what was agreed. Reminders go out automatically if a mockup is waiting.
One desk for all the design work
See what needs a mockup, what's with the customer and who still owes you artwork. Changes requested come first, with the customer's comment beside them.
- Mockup versions kept, with the full history
- Approve on a customer's behalf when they say yes on the phone
- Approved designs are locked, so what's made is what was signed off
A production board that matches your workshop
Approved jobs line up rush first, then by due date. Drag them through your own stages, whether that's pre-press, screen printing, curing and packing, or something else entirely.
- Assign jobs to your team; everyone sees "my jobs"
- The approved mockup on every card
- Dispatch with tracking links for Royal Mail, DPD, Evri, DHL and more
Quotes from your own price books
Pick a product and a quantity and the right price break fills in, setup fee included. Give trade customers their own prices. Customers accept online, and you approve the quote when it's paid, then turn it into an order in one click.
- Quantity breaks and setup fees per product
- Discounts and VAT per line
- Invoicing stays in your accounts software
That's the day-to-day. Stock, purchase orders, reports, shop and courier connections, white labelling and more are in the full feature list, plan by plan.
Everything else you'd expect
Your own address
Your team and customers use yourbusiness.artworkdesk.com.
Your brand on everything
Logo, colour and name on customer pages and every email, sent from your own domain, with replies coming to you.
Roles for the whole team
Owner, admin, sales and design, and production, each seeing what they need. The workshop gets a phone view with one big button per job.
Built for bulk
Size breakdowns, colours, decoration methods and print positions on every line.
A timeline on every order
Who did what and when, including everything the customer did.
Works with any shop
Shopify, WooCommerce, Wix, Etsy and more send their orders in by themselves (Pro and Business). Email or phone orders take a minute to add on any plan.
Simple plans
Unlimited orders, mockups, quotes and customers on every plan. Pay monthly, or yearly for two months free. Prices exclude VAT.
Starter
£39 / month
Up to 2 team members.
Pro
£99 / month
Up to 10 team members, priority support.
Business
£199 / month
Unlimited team members, help setting up.
Questions
Does it connect to my online shop?
Yes, on the Pro and Business plans. Connect Shopify, WooCommerce, Wix, Etsy, Squarespace, Ecwid or PrestaShop and orders arrive by themselves, with the customer, products, sizes and personalisation filled in. On Starter, or for orders by phone and email, you add the order yourself in under a minute. See every integration.
Do my customers need an account?
No. Each email has a private link to their order, mockup or quote. They type their name to approve, and that's recorded.
What file types can customers upload?
AI, EPS, PDF, SVG, PNG, JPG, GIF, WebP, PSD, TIFF, CorelDRAW, embroidery files (DST, PES, EMB), 3D and cutting files (STL, 3MF, OBJ, STEP, DXF), Word documents and ZIP files, up to 50 MB each. Mockups you send can be images or PDFs.
Does it do invoicing?
No, invoicing stays in your accounts software. ArtworkDesk handles quotes, approval and production. On Pro and Business, a won quote can go across to Xero, QuickBooks, FreeAgent or Sage as a draft invoice, with the customer and every line filled in, ready for you to check and send there.
What happens when the trial ends?
The free trial is 14 days with everything in Pro, and no card is needed. At the end, choose a plan to carry on. If you don't, your account pauses. Everything is kept for 30 days, so you can pick up where you left off, then it's deleted.
Can I cancel at any time?
Yes. Plans are monthly or yearly, and you can cancel from the billing page. You keep access until the end of the month (or year) you've paid for. After that you have 90 days to download your data (as spreadsheets, or everything including files in one ZIP) or come back, then it's deleted.
Get your next order signed off properly
Set up in an afternoon. 14 days free, no card needed.